What is your ‘go-to’ way of rewarding your employees?
A pay rise? That new title you think they have been after? What about a lunch or drink at the pub?
Employees are crucial to most businesses, and most business owners recognise that looking after them is a key part in determining the success of any business.
But, really, what do employees want? Of course, everybody is different, and what employees want may be determined by the type of industry in which the business operates, the prevailing culture of the time, or personal circumstances, but let us spend a little time thinking about a few ideas over our next few blog posts. Firstly:
1. The ability to change things
It isn't uncommon for an employee to start a new role to soon imagine how things might be improved, re-vamped or simplified. It is part of human nature to question, and problems within the business is a common talking point amongst employees. A working environment where management are not open to feedback usually creates a festering ‘us vs them’ culture, where productivity decreases, communication diminishes, and awkwardness prevails.
Of course, most of us can think of that person that continually bemoans the way things are, and yet doesn't seem to be making much personal progress, and it can be easy to write-off asking employees for their feedback as tedious and repetitive.
Business owners need to ensure that individual employees can make a difference.
But do business owners always get it right? Do we necessarily have all the information to hand to make the best decisions all the time? Are we spending enough time doing the ‘nitty gritty’ to understand how issues are arising and how they should be addressed? Could there be benefit in gaining from the experience of employees, whilst at the same time improving the relationship between employee and employer?
We suggest that engaging with employees over business improvements can be beneficial to all aspects of the business, in particular with regard to maintaining trust within working relationships. It may take various forms, large or small; an open office door, regular lunches to discuss how the business can be improved, or a policy where employees can change the way they work and not necessarily conform to long-standing processes.
We would love to hear your thoughts. What experience do you have of this, good or bad?